Building a Company Knowledge Bot: Slack + Bedrock Knowledge Bases
“Where can I find our vacation policy?” “What’s the process for requesting new hardware?” “Can you explain our security guidelines?” These questions echo through company Slack channels daily, interrupting workflows and creating redundant work for team leads and HR staff. The same questions get asked repeatedly, and answers are buried in documentation that’s difficult to navigate. In this post, I’ll show you how to build a simple yet powerful Q&A bot for Slack that leverages your company’s documentation to provide accurate, contextual answers. The best part? It runs entirely on AWS managed services, minimizing operational overhead while delivering immediate value to your organization. ...